Nothing is more important than your health and safety. To this end we sanitise each hat after it has been tried on and it is segregated for a period of 3 clear days before being reintroduced into the collection. Before and after any hire period, the hat will be sanitised and steam cleaned. The hat will then be unavailable for hire for a period of 3 days
Should a previous hirer not return a hat you have booked to hire or it is damaged, we will try and source a suitable alternative. In the unlikely event that this is not possible we will refund the hire charge and apply a 50% discount to any subsequent hire on an alternative date.
The biggest issue for hats is the weather – particularly rain. If the weather is wet on the day of your event, please ensure that you stay under cover or use an umbrella to protect the hat from getting wet.
Hats made from sinamay or with delicate feathers are natural products. They need to be stored carefully to avoid damage. We will provide a hatbox, which must be used.
Throughout the hire period you remain solely responsible for the hat and if it is marked or damaged in any way you will be invoiced for the repair. If, unfortunately, the hat does get marked or damaged please do not attempt to clean or mend it yourself.
The type of damage commonly caused includes but is not limited to holes, dents, misshapen brims and crowns, stains and rain marks. In order to ensure that you are satisfied with the condition of the hat prior to hire we will photograph the hat from every angle and email you the images.
We usually hire our hats for a period of up to 7 days from when the hat is collected or delivered. Just let us know if you need a longer hire period. We understand that events can be hectic and the last thing you need to worry about is time running out for the return.
We will not ask you to pay an additional deposit.
Hire prices range from £20 to £70.
You can pay by cash, credit/debit card or bank transfer.
All of our hats are available to view on this website and are organised by type – hat, hatinator, fascinator and statement hat. Click on the mirror icon on the home page for the type of headpiece you want and filter by colour. If you are unsure as to the type of headpiece you would like simply click on the search button and enjoy pursuing them all.
We have given each hat a name to make it easier to keep track of your favourites.
We urge you to book as early as possible to ensure you are able to hire the hat of your choice. Many occasions, such as race days, are extremely busy. Please ensure you specify that hire start date as a few days before your event.
We are able to deliver the hat to your home, workplace or venue within a 10 mile radius of Cottingham and collect it after your event for a fee of £20.
We would recommend that you use Royal Mail Special Delivery to return the hat to us. The hat will automatically be insured up to the value of £500 and is fully trackable. Please do not apply any form of tape or string to the hatbox itself. The box we use that contains the hatbox is fully reusable.
If you are unable to attend in person, we can offer an efficient postal service using Royal Mail Special Delivery. Hats can be delivered by 1pm on a specified day to the vast majority of UK postcodes, Postage costs are added to the hire charge.
Payment must be made and the hire contract must be completed before the hat is posted. Hat boxes must be returned in the condition given.
We encourage you to bring along your outfit, including your shoes and any accessories, since exact colours are notoriously difficult to carry in your head and can appear different in digital images. It can be good idea to bring a friend along to help you decide
If you are visiting in-person, we are located in Cottingham, East Yorkshire Our address is Forby House, 4b Dunswell Road, Cottingham HU16 4JB. If you are using a satnav, it is best to enter the postal address, rather than the postcode. If you would rather use the what3words location app, the words banks.wide.brand will take you to the front gates.
If you are unable to attend in person, we can offer an efficient postal service using Royal Mail Special Delivery. Hats can be delivered by 1pm on a specified day to the vast majority of UK postcodes. Postage costs are added to the hire charge.
Payment must be made and the hire contract must be completed before the hat is posted. Hat boxes must be returned in the condition given. For hats over 46cm in width, we will use a courier service instead of Royal Mail.